Contact
Let's talk. We're here to help.
Ubica Casa operates as a 100% digital platform. We assist users, industry professionals, commercial partners, press and authorities through specialized email channels so your request reaches the right team from the first moment. Choose the channel based on your type of inquiry. We aim to respond in under 24 business hours and prioritize security matters, ARCO data rights and content reports.
Specialized channels
Write to the right address for your topic
Having specialized channels speeds up the response. Each inbox is handled by the team with the authority to resolve it. If you're not sure which to write to, [email protected] routes your inquiry to the right area.
General email
General inquiries, professionals (agents, agencies, developers), partnerships, press, billing and talent applications.
[email protected]
User support
Issues with your account, saved searches, messages, property verification and content reports.
[email protected]
Privacy and ARCO rights
Exercising your Access, Rectification, Cancellation and Opposition rights over your personal data.
[email protected]
Legal matters
Legal notices, authority requirements and intellectual property claims.
[email protected]
Contact form
Send us your message and we'll respond
Fill out the form and a team member will contact you by email. If your request is urgent or involves security, write directly to the corresponding channel.
Looking for a property?
Start directly in the search. There are thousands of indexed properties with precise filters by city, type, price and accepted financing.
Open search →About to list?
The guided form captures essential data and moderation protects the marketplace's quality. If you list large inventory, go to bulk upload.
List a property →Are you a professional?
Discover the plans for agents, agencies and developers. Each plan adds inventory, lead and analytics tools.
See plans →Note on communications
Ubica Casa does not request passwords, PINs, OTPs, full card numbers or deposits to personal accounts by email to release properties or process paperwork. We also don't make commercial phone calls: if you receive a call in our name, it's fraudulent. Report any suspicious communication to [email protected] with a screenshot and keep the original for legal purposes.